Manufacturer CRM Replacement for Y2K Compliance

More ClientsChallenge:

The client was informed six months prior to end of the year that their sales system was not Y2K compliant and the vendor could not guarantee how the system would function.

Goal:

Implement a sales system within 90 days to replace non-compliant year 2000 sales system.

Solution:

  • Completed accelerated requirement analysis with the executive and sales team.
  • Led the technical team design and development of system.
  • Oversaw data conversion and testing during implementation.
  • Conducted training of sales and management team.

Results:

  • System was delivered ahead of schedule with reduced functionality to reduce risk and assure the non-Y2K sales system was replaced on time.
  • Follow-on projects added functionality as needed to add full functionality as needed by sales.