Consumer Research Company Software Implementation

Sample-PMA-360-Feb-2009_Page_05-1024x791Challenge:

The company struggled for more than a year to get their production software implemented.  Tied nearly full-time on selling and delivering their services to their customers the COO needed help getting the system up and operational.

Goal:

To get the system up and operational within their technical infrastructure and used by production as part of their service delivery.

Solution:

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  • Validated business and technical requirements. 
  • Developed test plan, cases, and data to conduct acceptance testing. 
  • Oversaw training, development, and implementation by the software vendor.

Results:

  • New technology allowed production department to complete production in 1/3 the time of the previous manual process.

One thought on “Consumer Research Company Software Implementation

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